Shipping Policy
1. Free Shipping Policy
We offer free shipping for products purchased by customers in the United States and most countries.
Of course, for countries and regions not covered by free shipping, we provide exclusive free shipping discount codes, which will be distributed to our most loyal customers.
For some large-sized items, we provide free shipping worldwide. We have cooperated with logistics companies for the delivery of large-sized items, so you can purchase with confidence.
2. Order Processing and Delivery Time
Processing Time: 2–4 business days.
Delivery Time: 10–22 business days.
Some customized products in our store require a longer production cycle, so there may be a slight delay in the time you receive the products. Thank you for your patience.
During peak seasons, the order processing time will be longer than usual. Thank you for your understanding and patience.
3. Order Tracking
Once your order is shipped, we will send you an email containing logistics tracking information, allowing you to check the real-time shipping progress of your package.
If you do not receive this email for any reason, please send an email to rui978135@gmail.com, and we will update you on the latest status of your order.
4. Contact Us
If you have any questions regarding your order, please feel free to contact us or send an email directly to rui978135@gmail.com (please include your order number in the email).
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Countries We Ship To and Delivery Times
| Country / Region | Estimated Delivery Time |
|---|---|
| United States | Within 10 business days |
| Europe | Within 15 business days |
| Canada | Within 17 business days |
| Australia | Within 10 business days |
| Japan | Within 10 business days |
| South Korea | Within 10 business days |
| Thailand | Within 10 business days |
| Singapore | Within 10 business days |
| Philippines | Within 10 business days |
| Malaysia | Within 10 business days |
| Brazil | Within 20 business days |
| Chile | Within 20 business days |
| Mexico | Within 20 business days |
| Saudi Arabia | Within 15 business days |
| Israel | Within 15 business days |
| Russia | Within 22 business days |